Frequently Asked Questions

Yes we do! Any tile, flooring, carpet, etc. we will take with us and dispose unless the homeowner insists on doing it themselves.

We schedule a time to come meet with you at the place of install. We take square foot measurements, and discuss project details with you. We try to provide a rough estimate to give you an idea of the project costs, but will always follow up with formal estimate emailed to you for your records.

Yes we are! We are insured for General Liability as well as Errors & Omissions.

We provide all the supporting materials needed such as mortar, grout, nails, underlayment, quarter-round and more. Upon request, we can get the actual tile & flooring for the install as well.

Manufacturers give a recommended time frame for this on the product, but typically its up to 72 hours you need to wait to allow the hardwood & laminate sit before installing to allow for expansion.

Ceramic, Porcelain and Vinyl tiles are usually cheaper than other types. Ceramic and Porcelain are appropriate for bathrooms, back splashes and floors.

Glass mosaics are generally used for back splashes or as accent tiles in bathrooms and showers.

Natural stone tiles are good as accents or flooring. Some types can even be used in showers. Please note: generally, they will need to be sealed and possibly resealed over time.

Absolutely! All types require a well-prepped sub-floor. In some cases, this may require the installation of a new plywood or concrete backer sub floor.​

Hardwood flooring is appropriate for living spaces, bedrooms, kitchens, some baths, hallways and entry ways.

Vinyl Plank is usually waterproof, thus appropriate for kitchens, baths, basements, laundry rooms, living space and hallways.​

Laminate floor is generally not waterproof. Thus, appropriate for living spaces and hallways only.

Vinyl sheet is good for kitchens, laundry rooms, baths and basements.

There are tile products for practically every surface in your home – floors, walls, counter tops, indoors and outdoors. But, every tile is not right for every setting. Tile is rated based on several factors which tells you whether it is good for floors, or not, is likely to be slippery when wet, or not, etc. Viking Tile & Floors will help you focus your selection on the right source.

PEI rating is associated with how strong the tile is to floor traffic in your home. High volume areas of traffic will need a more durable tile for wear & tear.

Yes! During a backsplash install, I remove the electrical outlet cover to install the tile. Once I'm completed, I install these back for you.

The answer depends on the type of install. For a backsplash, be prepared to clear off your countertops as I will need the space cleared for the install. For floors, have a space prepared for you to move appliances such as your refrigerator, stove, washing machine and dryer.

Yes, there is no need for a plumber for this, so save the expense! I can remove the toilets for you and reinstall it with a new wax ring upon completion of the job.